Terms of Service

These terms govern the use of My Music Loft (https://mymusicloft.com). By creating an account or using the service you accept them. Please also read the privacy policy, which explains how we process your data.

1. Who provides the service

My Music Loft is provided by Andrea Biagioni, sole proprietorship, VAT number 02033800471, registered office at Piazza Papa Giovanni XXIII 6, 51100 Pistoia (PT), Italia ("we"). Contact: info@mymusicloft.com.

2. The service

My Music Loft lets you collect, listen to, study and share your music: upload tracks, versions and stems, analyse them, work on them (loops, speed, key, mixer), add lyrics, chords, sheet music and credits, share them with a link or an artist page and work on them together with other people. The service evolves: we may add, change or remove features, without substantially reducing those of the plan you paid for during the current period.

3. Account

• You must be at least 14 years old to create an account; for a paid subscription you must be of legal age or have the consent of a parent or guardian.
• Your account is personal. Keep access to your email and your password (if you set one) safe: what happens with your account is presumed to be done by you, unless you report unauthorised use to us.
• The data you enter must be true, especially your email, which you need to sign in and to receive notices.

4. Acceptable use

You may use the service for your music and to collaborate with others. You may not:

• break the law or infringe the rights of others, in particular copyright and related rights;
• use the service to mass-distribute other people's content, as storage for files unrelated to music, or to get around your plan's limits;
• try to access accounts, files or systems that are not yours, overload the service, scrape data or bypass security measures;
• send spam or unsolicited invitations.

5. Your content

The content you upload remains yours. So that you can use the service, you grant us a non-exclusive, royalty-free, worldwide licence, limited to the duration of the service, to store it, copy it into backups, process it (for example convert formats, compute waveform, tempo and key, mix down tracks) and show it or play it to the people and in the places you choose: members you invite, people who have your link, visitors to your artist page. We do not use your content for anything else, we do not sell it and we do not use it to train models.

The licence ends when you delete the content or your account, except for backup copies, which disappear within 30 days, and what others have already downloaded through a link on which you enabled downloads.

You warrant that you hold the necessary rights to what you upload and share, including the rights of co-authors, performers and producers and rights managed by collective management organisations, and you hold us harmless from third-party claims caused by content you uploaded in breach of these terms.

6. Prohibited content, notices and removal

You may not upload or share illegal content: content that infringes copyright or other third-party rights, is defamatory, incites hatred or violence, depicts child sexual abuse, or contains other people's personal data without a legal basis.

Anyone can notify us of content they consider illegal by writing to info@mymusicloft.com with the link, the reason and their contact details. We handle notices diligently and may remove the content or disable the link. If we act on your content we will tell you why, and you can contest the decision by replying to the same email (Regulation (EU) 2022/2065, "Digital Services Act").

7. Sharing and collaboration

• Anyone who has a public link can open it: you decide who to send it to and you can revoke it at any time.
• When you invite someone to a project you choose their role. Storage used by a project's files always counts against the plan of the project owner.
• You can offer a member to become owner of a project: the transfer only happens if they accept.

8. Plans, prices and payments

• There is a free plan and there are paid plans, monthly or yearly. Features, limits and prices are shown on the pricing page and in the summary before payment.
• Prices are final. We operate under the Italian flat-rate scheme (regime forfettario, Art. 1(54–89) of Law 190/2014): no VAT is charged.
• Payment is in advance and goes through Stripe. Subscriptions renew automatically at the end of each monthly or yearly period, at the price then in force, until you cancel.
• Cancellation: you can cancel at any time from Settings (Subscription), in the billing portal. It takes effect at the end of the period already paid: until then your plan stays active.
• Upgrades take effect immediately, with proration calculated by Stripe; downgrades take effect at the end of the paid period.
• If a payment fails, Stripe retries for a few days during which your plan stays active; after that the account goes back to the free plan.
• If we change prices we will tell you at least 30 days in advance: the new price applies from the next renewal, and you can cancel before then.

9. Free trial

You can try the Full plan for free for 14 days, once per account, without entering a card. At the end of the trial the account goes back to the free plan, unless you have subscribed.

10. Right of withdrawal

If you are a consumer resident in the European Union, for contracts concluded at a distance you normally have 14 days to withdraw without giving reasons (Articles 52 et seq. of the Italian Consumer Code).

A paid plan, however, starts right after payment. So, before you go to payment, on the plans page we ask you to tick the box “I ask for the service to start right away, and I understand that this means I lose my 14-day right of withdrawal”: without this confirmation you can't continue. With it, since this is digital content supplied immediately at your express request and with your acknowledgement that you lose the right, withdrawal does not apply (Art. 59(1)(o)). We keep the date, time and version of the text you confirmed. You can still cancel at any time (§ 8): cancellation takes effect at the end of the paid period.

If withdrawal applies nonetheless, you exercise it by sending an explicit statement to info@mymusicloft.com or using the model withdrawal form (Annex I, Part B of the Consumer Code). We refund the amount paid minus the part proportional to the period already used (Art. 57(3)), with the same payment method and within 14 days of your notice.

11. Refunds

Outside withdrawal, periods already started are not refunded, unless required by law or the service was substantially unavailable through our fault. Your statutory conformity guarantees for digital content and services (Articles 135-octies et seq. of the Consumer Code) are not affected.

12. Moving to a lower plan

When a subscription ends or you move to a lower plan nothing is deleted. If the storage you use exceeds the new plan's, uploads are blocked until you free up space or move back to a higher plan. Features of the higher plan are switched off: for example members over the limit stay but no new ones can be invited, stems over the limit stay playable but no new ones can be added.

13. Availability and backups

We do our best to keep the service reachable and your files safe: daily backups, kept for 30 days. We cannot, however, guarantee an uninterrupted service or the absolute absence of data loss: there may be maintenance, failures or provider issues. Always keep a copy of the files you care about.

14. Liability

To the extent permitted by law, we are not liable for indirect damages or for damages caused by events outside our control, and otherwise our liability is limited to what you paid in the 12 months before the event. These limitations do not apply to wilful misconduct or gross negligence or to personal injury, and do not reduce the rights you have as a consumer under mandatory law.

15. Suspension and termination

• You can close your account at any time from Settings (Delete account), confirming with a code we email you. A running subscription is cancelled immediately, together with the account: the part of the period already paid is not refunded (§ 10 and § 11). For shared projects you own, we first offer to transfer them to a member; those that remain yours are deleted for the members too. What you uploaded to other people's projects stays with them.
• We may suspend or close an account that seriously or repeatedly breaches these terms or the law, after warning you and hearing your side, except in urgent cases (for example clearly illegal content or attacks on the service). If we close your account through no fault of yours, we refund the unused part of your subscription.
• If we decided to shut down the service, we would give you at least 60 days' notice so you can download your files, and refund the unused part of your subscription.

16. Changes to these terms

We may update these terms, for example for new features or changes in the law. We will tell you about significant changes by email or in the app at least 30 days before they apply; if you do not accept them you can cancel your subscription and close your account before that date.

17. Governing law and jurisdiction

These terms are governed by Italian law. If you are a consumer, the mandatory protections of your country of residence still apply, and disputes fall under the courts of your place of residence or domicile. Before going to court, write to us: we always try to settle amicably. You may also use a recognised alternative dispute resolution (ADR) body.

18. Contact

For any question about these terms: info@mymusicloft.com. This English version is a translation: if the two differ, the Italian version prevails.